Grand Hyatt Baha Mar | Nassau, Bahamas
April 7 - 9, 2019
Ms. Amiano joined FSCSC in late October, 2010 as President/Chief Executive Officer of FSCSC and Affiliates. Ms. Amiano has over 38 years of experience in the medical and senior services industry with more than 30 years at the executive business management level. Ms. Amiano has a Bachelor of Science degree in Nursing from Valparaiso University and a Master’s degree of Business Administration from Olivet Nazarene University. Ms. Amiano is an Illinois registered professional nurse and an Illinois licensed nursing home administrator. Ms. Amiano is a regular speaker on post-acute care topics at national conferences. Prior to joining FSCSC, Ms. Amiano served as Vice President of Senior Services for Riverside Health System, a non-profit health system. In this role, she oversaw not only senior living, but all post-acute service lines and was responsible for the integration of care across the continuum.
Sloan Bentley is a national leader in transforming senior living through values-based management and an unrelenting commitment to customer-centered cultures.
A noted author and sought-after speaker, Bentley is CEO of West Des Moines, Iowa-based Lifespace Communities, Inc., one of the nation’s largest not-for-profit senior living organizations, with 12 life care communities in seven states. As a pioneering leader in the push to improve the senior living experience, Bentley has shifted the paradigm on what defines good customer service. She is committed to increasing resident satisfaction and heightening team member engagement through a unique culture formation and hospitality approach, which takes its cues from the industry-leading Ritz-Carlton. Bentley has invested over thirty years in senior living.
As a CEO, writer, and speaker, Bentley is engaged and engaging; she brings informed expertise on senior living topics and, at the same time, is never one to leave a thought-provoking or dialogue-starting question on the table. Colleagues across the senior living profession value her systems design approach to ensuring excellence and her unceasing drive toward success.
Bentley was born in Wheeling, West Virginia, and raised by her grandparents. She earned a bachelor’s degree in gerontology from Bowling Green State University and a master’s in long-term care administration with a specialist certificate in gerontology from the University of North Texas.
As COO, Camille Burke is responsible for the operation, direction and growth of Cappella Living Solutions and Christian Living Communities. She also helps clients plan, design and manage their senior housing and healthcare services. In addition to providing management consultation to existing communities, Camille assists clients in project development. She advises on space programming and product mix; coordinates all members of the project development team to ensure that the process runs efficiently; creates the management structure; implements policies and procedures; handles executive recruitment; and achieves desired outcomes.
Camille has been in the senior living industry since 1999 and has a background in hospitality. She began her career with CLC in 2004 as director of sales and marketing for the proposed Holly Creek Retirement Community. Camille also opened and operated Holly Creek as its first executive director and routinely exceeded all of the benchmarks in the Holly Creek bond covenants. She served as vice president and chief operating officer of CLC between 2007 and 2014, where she led CLC in attaining five-star ratings at all three communities and maintained stabilized occupancy during the recession of 2008.
In 2010, Camille completed the LeadingAge Leadership Academy. She holds a Bachelor of Science in restaurant, hotel and institutional management from Texas Tech University in Lubbock, Texas.
Larry Carlson is president & CEO of United Methodist Communities which owns and operates nine senior communities and a homecare agency throughout the state of New Jersey providing service to 1,400 residents, by over 1,000 associates. Mr. Carlson has over 40 years of leadership experience in multiple aspects of eldercare including CCRC, long-term skilled nursing, post-acute rehabilitation, congregate housing, adult day health, and assisted living. He earned a Master of Business Administration Degree from Babson College in Wellesley, MA. For many years he served as Board Chair of Symbria, formerly Health Resources Alliance, an equity membership and service organization benefiting the long-term care industry through collective initiatives. Currently, he serves as director and treasurer of the United Methodist Association.
Terri began her career with CRC in 1988 as administrator of the Assisted Living facility at Covenant Village of Florida. She became responsible for the health care center in 1992, and in June 1996 was named campus administrator of Covenant Village of Florida. Her extensive health care experience proved beneficial as CRC leadership recognized a need for more directed emphasis on health and wellness issues. She was named Associate Vice President of Health and Wellness in August 2000 and Vice President of Health and Wellness in January 2004. In March 2010, she became Executive Vice President, with responsibility for campus operations, health and wellness and LifeConnect®. Her title was changed to Chief Operating Officer in 2014.
Terri graduated from the University of Minnesota with a degree in long-term care administration. As part of her undergraduate experience, she served an internship at Colonial Acres on the Covenant Village of Golden Valley campus. She has a master’s degree in health services administration from Nova University in Fort Lauderdale, FL. Terri and her husband Dave live in Boca Raton, Florida, and worship at the Community Christian Church in Tamarac.
James Hoevertsz is a seasoned executive with over three decades of experience in hospitality and senior living. Mr. Hoevertsz' background includes managing multi-level senior living communities, large hotels and resorts, including: Marriott, Hyatt, Hilton, Sheraton, Brookdale Senior Living and Pacific Retirement Services. Mr. Hoevertsz was the founder and administrator of the North County Culinary Academy in San Marcos, California where he spent 12 years leading the Culinary and Hospitality Management programs. He has developed and implemented hospitality and culinary training guides to assist with staff development and has extensive knowledge of leadership techniques to help train and motivate teams of any discipline. Mr. Hoevertsz was a competitor on Chopped in 2013 and is the recipient of numerous prestigious culinary awards. Mr. Hoevertsz holds a Business Management Degree from San Diego State University and a Culinary Arts and Hospitality Management Degree from the California Culinary Academy in San Francisco. He also holds a Vocational Education Teaching Credential and is an RCFE certified administrator. Mr. Hoevertsz is a national speaker, presenter and facilitator at many educational conferences, promoting leadership and high standards of service.
Lynne Katzmann is Founder and President of Juniper Communities, which invests in, develops and manages senior living and long-term care communities. With 21 properties in four states and more than 1550 employees, Juniper, has $85 million in revenues. Celebrating its 29th Anniversary, Juniper is ranked #12 by Crain’s New York on its Top 50 ranking of woman-owned companies for the New York tri-state area.
Juniper is the only woman-founded, owned and led business among the top 40 national assisted living companies. Katzmann launched the business when she was 32, with six years’ experience in the health care industry and a PhD in economics. An active leader in the social entrepreneurship movement at its beginning, she was a firm believer in the so-called double bottom line: doing well by doing good.
Katzmann leads an organization known for resident-centered, personalized care. Juniper’s priorities and its many award-winning innovations are consistent with her belief: “Aging and its challenges are a natural part of our life cycle. Quality of life in this third stage should be enjoyed to its fullest according to each person’s choosing. There is no reason that a frail body should not allow a life of joy and meaning.”
Katzmann has been involved in the health care industry for almost 30 years, working in the public and private sectors in the United States and Europe. She serves as a board member of several for- profit and non-profit organizations including Senior Care Centers o
Doug Leidig’s role as President & Chief Executive Officer of Asbury Communities, Inc., continues more than 25 years of experience dedicated to enhancing and enriching the lives of older adults. During more than 18 years with Asbury, he has remained firmly committed to the organization’s Mission while working encouraging accountability, data-driven decisions, and innovation. During Doug’s career, he has overseen the operations of several senior living communities and implemented numerous advancements in care and wellness for residents within those communities. Doug previously served as the Chair of LeadingAge Maryland and as a Director on the Kairos Health System Board. He is currently on the advisory board for Senior Living 100, the premier leadership event for C-level executives from the nation's largest, most progressive assisted living, independent living and continuing care providers. Doug is a licensed nursing home administrator in Maryland and Pennsylvania and holds a bachelor’s degree in long-term care administration from York College and a master’s degree in business administration from Mount St. Mary’s University.
Sara Terry has been serving older adults and those who support them, for over thirty years. She is known as a passionate pioneer of changing the perception and experience of aging, starting with her first job in senior living was when she was just 16 years old.
Sara joined Brookdale in 2003, where her role is to support the residents and families so they can have the experience they desire and live the life they want in their later years. Our approach is to first understand their desires and expectations, and then to leverage the six dimensions of wellness-we call that Optimum Life® - to provide opportunities that support their dreams and desires. Enriching the lives of those we serve is not just Brookdale’s mission statement; it’s how we keep our residents and families engaged!
Sara earned a bachelor’s of science degree in health and physical education from the University of Wisconsin-Platteville. She is an executive board member of Glamour Gals, a non-profit organization. Sara also serves on the board of the Customer Experience Professionals Association, a global non-profit organization dedicated to the advancement of customer experience management practices. She is certified in Customer Experience by Medallia ®. She is a member of International Council on Active Aging®. Sara has a strong commitment to supporting the next generation of senior living professionals and serves as a mentor, as well as a visiting instructor, at Cornell University Hotel School.
Marc brings to Watercrest Senior Living Group more than 20 years of accomplishment in acute care, long-term residential, and outpatient settings. In his capacity as VP of Sales and Marketing over the past decade, Marc developed the “RISE model” to drive a collaborative approach to strategic planning. Working with teams in identifying opportunities for improved performance Marc has launched reorganization strategies resulting in explosive census growth during times of economic downturn and industry-wide occupancy decline.
As President and CEO of a highly regarded regional operating company, Marc was honored to receive the Servant Leadership Award from his colleagues in recognition of his significant contributions in successfully driving culture change across the company. When asked which of his many achievements stand out most, he is quick to reference the copious promotions he had the pleasure of offering to inspiring leaders over the years. “I am so very blessed to work alongside of people who inspire me,” says Vorkapich. “There are so many passionate people who have the potential to achieve amazing things for our seniors as we look into the future of senior living. It is both humbling and exciting to be a part of the future of the senior living industry.”
Marc holds a Bachelor of Science degree in Physiology from Virginia Tech and is currently considering thesis topics in completion of a Masters in Health Care Administration from Pennsylvania State University.